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Wish to change your order? We’re here to help.

If you, for whatever reason, have to change your order, we will understand. What’s more - we will help you fix things.

There is only one thing we have to make sure - that the flowers you ordered have not been delivered yet to the place you first wanted them sent to. In that case, we would not be able to change your order and send them elsewhere, unfortunately.

Anyway, if your gift is still in the flower design studio, we can change your order. And we will.

Now, something important. If you need your flowers delivered to their destination today, please write us via the form below or at so we can confirm your gift is travelling to its unsuspecting recipient or to confirm that it has already arrived. To make checking the status of your order more comfortable and fast for you, we provide an order number that you just have to send us so that we find where your flowers are at present. Easy :)

If you need your flowers delivered for a future date, we would kindly ask you to fill in the form below and e-mail it to us.

Thank you for choosing us as your helping hand in delivering happiness and beauty to those you care about.

Order Modifications

Order cancellations? We are ready to handle them.

Of course, anyone may need to cancel an order. Things happen. If the order has not been already sent to travel to its future recipient, we will immediately stop it from ever getting there. Simple and quick.

However, if your flowers are already on their way to be delivered or if they have already arrived, we would not be able to cancel the order. We are sorry.

Cancellation Fee of $7.99 applies

Please read our Cancellation, Refund and Return policies before you fill out your order cancellation form.

Order Cancellation

Bouquet upgrades - Choose what suits you most.

We are proud and happy to present you with our selection of more than 400 floral arrangements to choose from. And we hope you’ll find exactly what you need. Actually, we are sure you will.

Wishing to upgrade the volume of splendidness in each bouquet, we decided to create four categories of bouquets - starting with the simple and heart-warming Standard bouquet and ending with our voluptuous Exquisite posy.

These 4 choices for enhancing the beauty of our bouquets give you the opportunity to add more richness and definition - depending on the occasion, the amount of money you are willing to spend, and on your personal taste, of course.

Your bouquet is awaiting you.
Standard – a classy floral arrangement, that fascinates with its simple freshness and style.
Deluxe – a more complex bouquet of lavish flowers that just radiate splendour and loveliness.
Premium – an even richer selection of flowers enticing with its intense glamour and vividness.
Exquisite – this is really the gem of our bouquet selection, an excellent choice for when you not only want to send some sweetness but also bring amazement. And you will..

How to pay. And, of course, the fees.

All prices are in U.S. dollars.

Payment Options
We accept the following major credit cards:

Credit Card Process
Our website will bill your credit card at the moment you order the flowers to guarantee that the they will be reserved until delivery.

Your credit card will be authorized when you check out, pressing the Order button. In the event of an unsuccessful authorization, we will kindly ask you to use another credit card.

Service Fees

A service fee is applied for all flower orders for delivery to the United States and Canada.

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